Against this challenging backdrop, how can one ensure that their busy schedule doesn’t prevent them from operating as efficiently as possible while keeping customers satisfied?
“ Our platform—which works across the board—enables business owners to streamline their operations, reduce costs, increase efficiency, decrease no shows, minimize sales friction, and, ultimately, maximize their business value”
Canada-based Yocale Network provides a fitting reply to this question with its namesake, fully web-based, and cloud-based appointment scheduling software, Yocale. A smart, user-friendly and cost-effective scheduling system, Yocale minimizes the inefficiencies that can impact the bottom line of small and medium-sized service providers by streamlining and handling all aspects of their business seamlessly. The Yocale platform empowers organizations across the health and medical, beauty and wellness, and professional services industries—from single location businesses to large multi-location enterprises—to manage schedules, clients, staff, and even their entire business from just about anywhere, via any device, and at any time. Arash Asli, CEO of Yocale Network, says, “We provide an all-in-one scheduling automation and business management solution as a service to help enterprises get rid of the daily headaches in managing an appointment-based business.” In other words, Yocale helps small business owners triple boost their business by automating, growing, and simplifying it.
The automation aspect includes managing schedules of staff and clients, keeping track of the customer’s history as well as payments, notifications and more. For example, when it comes to healthcare clients, Yocale helps healthcare providers automate and simplify the entire charting process and manage SOAP notes (documents that store client interactions and progress) in an organized manner. Apropos of a massage service, the Yocale software enables the business to auto-generate invoices and receipts and keep track of customer payments, taxes, and tips with a POS focused for appointment-based businesses.
Besides, Yocale’s functionalities go beyond a booking and scheduling software to include full-fledged features of a CRM software optimized for appointment-based businesses and a video conference tool, Yocale Meet, to enable virtual video appointments.
Companies can use Yocale to keep track of client information, such as their appointment history, upcoming appointments, interactions, spending, custom forms, documents, notes, and more. This enables the business to make better decisions when it comes to the services they offer, making every appointment personalized. Furthermore, Yocale allows local business owners to open their booking schedule to potential clients through multiple avenues, including social medial platforms like Facebook, Instagram, and the Yocale Marketplace, to help maximize their bookings.
We provide an all-in-one scheduling automation and business management solution as a service to help enterprises get rid of the daily headaches in managing an appointment-based business
A notable aspect of Yocale in addition to automation and simplification is its role in helping with growth where the Yocale Marketing engine takes center stage. The Yocale Marketplace is an online service where small-scale enterprises can market themselves and improve their online visibility. In fact, to help businesses to acquire newer clients through the Yocale Marketplace, the firm has collaborated with Google to launch the Reserve with Google program. By making it easier to search and book open appointments directly through Google's search results and Google Maps, Reserve with Google changes the way users find appointment-based businesses in their area. “In a nutshell, our platform—which works across the board—enables business owners to streamline their operations, reduce costs, increase efficiency, decrease no shows, minimize sales friction, and, ultimately, maximize their business value,” informs Asli.
Innovation is at the heart of Yocale’s strategy; obsessed on the finest details of usability and design, the firm strives to bring passion, innovation, and industry expertise, as a custom-tailored solution, so their customers can be at their best. Looking to the future, the firm is working on additional capabilities in handling more complex scheduling challenges as well as meeting the needs of larger multi-location organizations to up the game. “We are in relentless pursuit of bringing the art of possible to our customers and delivering more on the same promise of triple boosting their business,” wraps up Asli.